The success and relevance of any business almost entirely depends on their ability to cultivate customer loyalty. And, ensuring customer satisfaction at each “organizational touchpoint” (in-person, phone, email, website, and external media) can lead to customer loyalty; where the customer returns and also tells others about their great customer experience. For-profit organizations invest heavily in the development … Continue reading Creating Organizations that Foster Volunteer Loyalty
Depending on who you speak to, the evolution of volunteering as a vital form of support for those in need - and or marginalized communities - can be viewed as either a good or a bad thing. Or, if you’re more politically inclined, it can be viewed as a bit of both. Regardless of your stance with respect to … Continue reading Volunteering is a great way to support your health and community!
For "most" people, Labour Day is a public holiday, which affords us some downtime to rest and to see our friends/loved ones. And, this is great. However, in addition to the former, it might also benefit us to think of Labour Day as a time to pause and to remember the reason for, and or history … Continue reading A History of Labour Day in Canada
“Living a long life, the conventional wisdom at the time said, depended to a great extent on who we were—that is, our genes. It depended on the decisions we made—on what we chose to eat, and how much we chose to exercise, and how effectively we were treated by the medical system. No one was … Continue reading Making Friends in Adulthood
THE FINANCIAL AND ENVIRONMENTAL IMPACT OF OUR CLOTHES: In 2011 the UK non-profit Waste & Resources Action Programme (WRAP) released their ‘Valuing our clothes’ report, which provided a “look at the financial and environmental aspects of the whole journey of all clothing; from raw material, to manufacture, purchase, use and disposal of our clothes”. On their website, … Continue reading Respecting Fashion and the Environment
According to author Marion Menard (2010), when it comes to youth and civic engagement, parents and other family members play a significant role in instilling social responsibility. After conducting research regarding youth and civic engagement, Marion shared the following findings from her research: “Obviously, the family is a very strong locus of socialization. Parents and … Continue reading When it Comes to Civic Engagement Voting and Volunteering Runs in the Family